Shipping policy

When it comes to online shopping, one of the most crucial aspects for both merchants and customers is the delivery process. At Just Jewellery, we understand the significance of reliable and efficient delivery services. That's why we have partnered with Royal Mail, a trusted and reputable postal service provider in the United Kingdom.

When you spend over £50 on any order within the UK standard delivery is FREE. For all other orders standard delivery is £2.99.

Royal Mail offers two delivery options for our customers: standard and express. Let's take a closer look at each of these options and the estimated delivery times:

Standard Delivery: With Royal Mail's standard delivery service, you can expect your package to arrive within 3 to 4 working days. This option is perfect for customers who are not in a rush and are willing to wait a bit longer for their exquisite sterling silver jewellery.

Express Delivery: For those who can't wait to adorn themselves with our stunning pieces, we offer Royal Mail's express delivery service. This option ensures that your package will be delivered to your doorstep within 2 to 3 working days. It's the ideal choice for customers who want their jewellery promptly.

One of the key advantages of Royal Mail's delivery services is the provision of tracking numbers. When your order is dispatched, we will provide you with a unique tracking number. This number allows you to monitor the progress of your package from the moment it leaves our warehouse until it reaches your hands.

Tracking numbers offer peace of mind and transparency. You can easily check the status of your delivery online, ensuring that you are always aware of its whereabouts. Whether you choose standard or express delivery, having a tracking number allows you to stay informed and plan accordingly.

At Just Jewellery, we prioritize the satisfaction of our customers. By partnering with Royal Mail and offering reliable delivery options with tracking numbers, we aim to provide a seamless shopping experience. We understand that receiving your order in a timely manner is essential, especially when it comes to special occasions or gifts.

Rest assured that our team is committed to carefully packaging and dispatching your jewellery, ensuring that it arrives in pristine condition. In the unlikely event that any issues arise during the delivery process, please don't hesitate to contact us at katie@justjewellery.co.uk. We are here to assist you and resolve any concerns you may have.

Choose Just Jewellery for your sterling silver jewellery needs and experience the convenience and reliability of Royal Mail's delivery services. Shop with confidence, knowing that your order will be delivered safely and efficiently.